Terms & Conditions

A Simple Agreement

The information on this page outlines how we operate and what you can expect when working with Dustermaid. By booking a service, you agree to the terms below.
We keep things simple, fair, and transparent so you always know what to expect when inviting us into your home.

Terms & Conditions

By booking with Dustermaid, you agree to the following:

Payment
Payment is required before or at the start of service.
We accept digital payments or cash only.

Satisfaction Guarantee
If something isn’t right, let us know within 24 hours and we will return to make it right.
We do not offer refunds, but we stand behind our work.

Scheduling
We ask for at least 24 hours notice for cancellations or changes.
Missed or last-minute cancellations may result in a fee.

Home Access & Safety
Please ensure access to your home is arranged ahead of time.
For safety, pets should be secured if needed.

Liability
We treat your home with care.
Dustermaid is not responsible for pre-existing damage or unsecured fragile items.

Products
We use eco-friendly products unless you request otherwise.

What to Expect

We focus on providing reliable, personalized home care. This includes:

Interior cleaning and upkeep
Exterior and seasonal services
Specialty home projects upon request

Every home is different, so services are adjusted to fit your needs.
If you ever have questions about what’s included, we’re always happy to walk through it with you.