
Frequently asked questions
A: No, you don't need to be home when we clean. Our trustworthy team is fully background-checked and trained to handle your home with care. We understand busy schedules, so many clients provide access via a spare key or security code. Your security and privacy are our top priorities, and we follow strict protocols to safeguard your property. If you prefer to be home, that's perfectly fine too. Our flexible scheduling is designed to fit your needs.
A: Yes, at Dustermaid, we prioritize the health and safety of your entire household, including your pets and children. Our cleaning products are carefully selected to be non-toxic, eco-friendly, and free from harsh chemicals. We use certified green cleaning agents that are not only effective in maintaining a clean and healthy home but also gentle and safe for the most vulnerable members of your family. Furthermore, we regularly review and update our product choices to ensure they meet stringent safety standards, providing you with peace of mind during every cleaning session.
A: Dustermaid proudly serves North Central Iowa, including the communities of Charles City, Mason City, Osage, Nashua, New Hampton, Rockford, Floyd, Rudd, Greene, and the surrounding rural areas. Our comprehensive cleaning services are tailored to meet the needs of both residential and commercial clients. We offer regular housekeeping, deep cleaning, move-in/move-out cleaning, and specialized services such as carpet cleaning, window washing, and post-construction clean-up. With a focus on quality and customer satisfaction, our trained and professional staff ensure that your spaces are impeccably clean and well-maintained.
A: Booking a cleaning service with Dustermaid is straightforward and convenient. You can schedule a cleaning by visiting our website at www.dustermaid.com and navigating to our "Book Now" page. Here, you can select the type of cleaning service you require, choose a date and time that suits you, and provide any special instructions or preferences. Alternatively, you can book by calling our customer service line at (555) 123-4567, where our friendly representatives will assist you with scheduling your service. We also offer the option to book via our mobile app, available for download on both iOS and Android devices, which allows for easy booking and management of your cleaning appointments on the go. Once your booking is confirmed, you will receive a notification with details about your cleaning team and any other relevant information. At Dustermaid, we aim to provide a seamless and hassle-free booking experience to ensure your cleaning needs are met efficiently and professionally.
A: We offer a comprehensive range of cleaning services to meet your needs. Our services include regular residential cleaning, deep cleaning, move-in/move-out cleaning, and specialized cleaning for commercial spaces. Our team handles everything from dusting and vacuuming to scrubbing and sanitizing, ensuring your space is spotless and welcoming. We use eco-friendly products to ensure safety for you and the environment. If you have specific requirements, we can customize our services to suit your needs. Choose Dustermaid for a professional, reliable, and thorough cleaning experience.
